Our commitment to privacy

This U.S. privacy policy (“Privacy Policy”) sets out how United Muslims (“we,” “us,” or “our” being interpreted accordingly) uses and protects the personal information about you that we collect or that you provide, whether through our U.S. website at www.united-muslims.org (“Website”) or by other means. You should also review any user terms and conditions that generally apply to the use of this Website.

Changes to our privacy policy

We may modify this Privacy Policy at any time, so please check that you have seen the latest version. We will aim to post changes to the practices outlined in this Privacy Policy at least 30 days prior to their implementation.

Personal information we collect

We collect personal information from you in various ways, including:

  1. When you provide personal information while using this Website;
  2. When you provide personal details in the course of registering support;
  3. When you make a donation through our appointed partner (see also section headed Third Party Platforms below);
  4. When you sign up to receive newsletters or email notifications from us;
  5. If you order any merchandise; and/or
  6. If you raise a query or issue with us.

The type of personal information we collect includes your name, email address, home (or work) address, phone number, and other personal details that you may choose to provide. Any credit card or debit card data you provide is securely handled by Stripe/PayPal as our third-party payment processor (or such other third-party payment processor as we use from time to time). We never store your credit or debit card details.

We may also collect information about your use of our Website (for example, the URL you came from, your browser type, and the pages of our Website that were viewed during your visit). For more information on how we do this, please see the section headed ‘Cookies’ below.

Such personal information is referred to in this Privacy Policy as ‘Personal Data.’

Use of Personal Data

We may use your Personal Data for the following purposes:

  1. Providing you with access to our Website, as well as administering or developing Website features or content;
  2. Fundraising or direct marketing purposes. Where you have expressly consented in accordance with applicable law, we may contact you for these purposes by telephone or electronic message (e.g., email or SMS). We may also contact you by mail unless you have opted out of such communications. To update your Personal Data or opt out of further communications, contact us using the information in the Contact section below;
  3. Administering any ongoing donations or support you provide;
  4. Providing you with news about us or any projects, campaigns, or events that we may be involved in;
  5. Conducting surveys or research if you agree to participate;
  6. Using tools to geo-locate a U.S. IP address and offer tailored content or redirect visitors to the U.S. Website automatically; and/or
  7. Profiling for fundraising purposes as described in the Profiling section below.

We may also contact you for other purposes with your consent.

Legal Obligations

We aim to collect and process your Personal Data in accordance with applicable U.S. laws that regulate data protection and privacy, including the California Consumer Privacy Act (CCPA) and other state-specific privacy laws where applicable.

Profiling

We may occasionally use Personal Data for profiling donors or analyzing our donor database. This helps us target communications more effectively and reduce irrelevant communications. We may cross-check certain Personal Data against public sources to better understand our donors. You can object to this use of your Personal Data by contacting us at the address in the Contact section below.

Disclosing Personal Data to Third Parties

We never sell, trade, or rent Personal Data. We only disclose Personal Data to third parties when legally required, or to third-party processors assisting us with inquiries or services under our instructions. We take reasonable steps to ensure that Personal Data is used by third parties only for specific, lawful purposes in accordance with this Privacy Policy.

International Transfers

Your Personal Data may be processed by staff, volunteers, or contractors based in the U.S. or shared with our offices internationally. By providing us with Personal Data, you agree to its transfer and processing in accordance with this Privacy Policy.

We have contracted with third-party providers such as Wellyx.com (CRM) and Amazon Web Services (AWS) to store and manage data. Both Wellyx and AWS comply with applicable U.S. and international data protection standards. For more information, please see:

Wellyx: https://wellyx.com/privacy-policy/

AWS: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496

Stripe: https://stripe.com/us/privacy

Twilio: https://www.twilio.com/legal/privacy

Your Access Rights

Under applicable U.S. law, you have the right to request information about the Personal Data we collect about you, how we use it, and to whom it may be disclosed. You may also request corrections, deletions, or restrictions on your data. To exercise your rights, contact our U.S. data protection officer using the details in the Contact section below. We may verify your identity before responding to such requests.

Security to Protect Personal Data

We employ appropriate technical and organizational security measures to protect Personal Data against unauthorized access, unlawful processing, accidental loss, destruction, or damage. However, transmitting data over public networks or using public computers carries inherent risks, and we cannot guarantee the security of all data disclosed to us.

Data Retention

We retain certain Personal Data, such as financial transaction records, for as long as legally required for tax or accounting purposes (up to six years in the U.S.). Data used for marketing or fundraising purposes is retained in line with regulatory recommendations.

Our Cookie Policy

By using this Website, you consent to our use of cookies and similar technologies. Cookies enable us to: 

  1. Improve Website usability;
  2. Remember your device or computer between sessions; and
  3. Conduct anonymous statistical analysis to improve Website functionality.

Cookies can be blocked or deleted via browser settings, though some Website features may not function properly. For more information on how cookies are used, see the Cookie Policy on our Website.

Third-Party Platforms

Our Website may contain links to third-party websites operating outside our control. These websites have their own privacy policies, and we encourage you to review them when accessing such sites.

Contact

For questions or requests about your Personal Data, contact our U.S. data protection officer at:

Email: support@united-muslims.org

If you believe we have not resolved your concern, you may file a complaint with your state’s attorney general or the Federal Trade Commission (FTC). 

Governing Law

This Privacy Policy is governed by the laws of the United States and the state of Delaware. Any disputes related to the use of Personal Data will be subject to the exclusive jurisdiction of the courts in that state.